Who we are
Our Care Support Staff
Care support at Elan Care in Hartlepool is all about people, bringing together decades of proven experience with a clear vision on delivering exceptional care support for our service users, their families, support workers and commissioners.
What sets us apart is our compassionate staff and our mission is to excel at bringing the care and support needed to ensure our services users in Hartlepool enjoy all they wish to in life.
Meet the Care support team at Elan Care
Head of Operations
Marie has worked in the health and social care sector for nearly three decades, and loves the profession. She started her career as a care assistant and over the years gained several qualifications and promotions.
More about Marie
Her passion lies with delivering not only person-centred care but person-centred management. She firmly believes high standards of care are only achieved through employing and investing in the best people.
Over the years she has worked and managed a broad range of services in residential care, nursing care, domiciliary care, specialist, day services and community projects. She has supported services in many ways including commissioning new services, mock inspections, turnaround projects, CQC support, developing services, change management, leadership support, mentoring, bespoke training, quality assurance, governance and business development.
Being part of Elan team has allowed her to use her knowledge and expertise to help shape something unique and of a standard that goes above and beyond. “Good care should be the minimum that we are providing but I strive to provide an outstanding caring environment for people to live, work and visit”.
John’s experience in responsible healthcare investment, acquisitions and risk management covers a broad exposure in turnaround and troubleshooting of care assets and businesses.
More about John
His track record includes the facilitation and acquisition financing on more than 20 care homes, refinancing and portfolio efficiency operations. John also spent many years working in the Luxembourg fund management industry gaining exposure to a variety of investment and asset management strategies in healthcare.
Lisa worked in administration roles for over 25 years for a variety of companies. She spent just under 15 years working for the Ministry of Defence in Gosport, Hampshire, providing Admin support to a Pay Replacement Project for the Army, Royal Navy & RAF, then moved into to a PA role for the Infrastructure Director who were responsible for the Army, Royal Navy & RAF Infrastructure departments across the 3 sites based in Winchester, Gosport & Gloucester.
More about Lisa
She moved abroad with the armed forces (her ex-husband served with the Royal Navy) to Gibraltar for 2 ½ years, she had her son & took some time out from employment. Lisa later moved back to Hartlepool at started work at Teesside University as a PA to the Deane of the School of Health & Social Care. She also set up & managed an office for a family member at Wynyard Business Park, Wynyard, Billingham for 3 years. Lisa has worked for 2 recruitment agencies & her last role being a Branch Administrator with Manners & Harrison Estate Agents (part of the Sequence Group).
Senior Team Leader
Jan has over 25 years of experience in the care sector predominantly supporting people with learning disabilities. During this time, she has worked in residential care, home care and in supported living. Before joining Elan care, Jan had experience as a support worker, Senior support worker and acting manager and has built up excellent working relationships with social workers and families.
More about Janet
Senior Support Worker
More about Trina
Trina now holds a Level 5 Management and Employment Law qualification and is looking forward to advancing her career experience with the support of Elan Care.
The Care Quality Commission inspection rating of our services